Privacy Policy — 44JL Online Casino

44JL ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use our online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with the 44JL website and mobile application.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations under Philippine data protection law seriously and have implemented appropriate technical and organizational measures to safeguard your personal information.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions about how we handle your data, please refer to Section 14 of this Policy for contact details.

44JL collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

We collect personal data directly from you when you register an account, complete identity verification, make deposits or withdrawals, contact our support team, or interact with promotional features. We also collect certain technical data automatically when you access the platform.

You are not required to provide all categories of personal data to browse the 44JL website; however, certain data is mandatory for account registration and for accessing real-money gaming features. Where data provision is optional, we will indicate this at the point of collection.

44JL uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 44JL player account, including processing your registration, verifying your identity, and managing your account settings.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to verify that payment accounts are registered in your name.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to relevant regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to administer responsible gaming tools such as deposit limits and self-exclusion, and to fulfill our duty of care obligations to players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Marketing and Promotions: To send you information about 44JL promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the 44JL platform.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with disputes or regulatory investigations involving 44JL.

We will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your consent or establishing another lawful basis for processing.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 44JL processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, to provide the gaming services you have registered for, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, KYC requirements, tax reporting obligations, and directives from regulatory authorities.
• Legitimate Interests: Processing is necessary for 44JL's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

44JL does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require certain personal and financial data to process your transactions securely.
• Identity Verification Providers: Third-party KYC and identity verification services that assist us in verifying your identity and age in compliance with regulatory requirements.
• Game Content Providers: Licensed game providers whose titles are available on the 44JL platform may receive limited technical data necessary for game delivery and fairness certification.
• Regulatory Authorities: We may be required to disclose personal data to the relevant Philippine regulatory authorities, law enforcement agencies, or courts in response to lawful requests, court orders, or legal obligations.
• Fraud Prevention Services: Third-party fraud detection and prevention services that help us identify and investigate suspicious activity on the platform.
• IT and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants who require access to certain data in the course of providing professional services to 44JL.

All third parties with whom we share personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to 44JL.

In the event of a merger, acquisition, or sale of all or part of 44JL's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

44JL uses cookies and similar tracking technologies on our website and mobile application to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized information about how players use the platform — such as which pages are visited most frequently and how long sessions last — to help us improve the user experience.
• Functional Cookies: These cookies remember your preferences, such as language settings and display options, to provide a more personalized experience on return visits.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 44JL platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of the service.

44JL retains personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Identity Verification Documents: KYC documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Support Communications: Customer support records are retained for three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or opt out of marketing communications, after which it is deleted or anonymized within a reasonable timeframe.
• Technical and Usage Data: Anonymized or aggregated usage data may be retained indefinitely for analytics and platform improvement purposes.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymized in accordance with our data disposal procedures.

44JL implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 44JL platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including financial information and identity documents, is stored in encrypted form on secured servers.
• Access Controls: Access to personal data is restricted to authorized 44JL personnel and service providers who require it to perform their specific functions. All access is logged and monitored.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of security.
• Regular Security Audits: Our systems and processes are subject to regular internal and third-party security assessments to identify and address potential vulnerabilities.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 44JL will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 44JL:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy. We will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

44JL's services are strictly intended for individuals who are at least 21 years of age, in accordance with Philippine regulations governing online gambling. We do not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in such an account will be handled in accordance with applicable regulatory requirements.

If you are a parent or guardian and believe that a minor in your care has registered an account on 44JL, please contact our support team immediately. We will investigate and take appropriate action promptly.

44JL employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age during registration is a serious breach of our Terms & Conditions and may result in account closure and forfeiture of funds.

44JL primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where we use cloud infrastructure providers or game content providers whose servers are located in other countries.

Where personal data is transferred outside the Philippines, 44JL ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses that require the recipient to protect personal data to the same standard as required under Philippine law.
• Transfers to countries that have been assessed as providing an adequate level of data protection.
• Binding corporate rules or other approved transfer mechanisms where applicable.

By using the 44JL platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

The 44JL platform may contain references to third-party services, such as payment providers and game content platforms. This Privacy Policy applies only to personal data collected and processed by 44JL directly. We are not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 44JL.

Third-party payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank operate under their own privacy policies and data protection frameworks. When you initiate a payment through these providers, your transaction data is subject to their respective privacy terms in addition to this Policy.

44JL reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or regulatory requirements. The most current version of this Policy will always be available on this page, with the "Last Updated" date reflecting the date of the most recent revision.

For material changes that significantly affect how we collect or use your personal data, we will provide advance notice to registered players via email or through a prominent in-platform notification, at least fourteen (14) days before the changes take effect.

Your continued use of the 44JL platform after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree to the amended Policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 44JL handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and for handling all data subject requests and privacy-related inquiries.

You may reach our Data Protection Officer and general support team through the live chat feature available on the 44JL platform, or by email. Email addresses below are provided as plain text for reference only and are not clickable links.

When submitting a data-related request or complaint, please include your registered account username, a clear description of your request or concern, and any relevant reference numbers or dates. This will help us process your request as efficiently as possible.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.